Fixing problem with monitoring restart

ID: KBPCAP200708

Analyzer type: SNT-7531, SNTlite, SNTsmart

Functional area: Ethernet monitoring option ()

Problem description: There are no monitoring packets arrived after ethernet monitoring restart, filtering disabled.

Possible cause: WinPCAP packet version prior to 4.0.1 installed on a PC, you need to update it. To check this, press Start -> Settings -> Control Panel and start "Add/Remove programs" applet. Examine installed program listing and search for WinPCAP and its version.

Solution: Download 4.0.1 version form winpcap.org (or from version archive), shutdown SNT software, then start downloaded packet installation, following installation program instructions. After succesefull WinPCAP instllation, start SNT software again.