SNT software is unable to find any interface board

In a case of appearing error message
=Ошибка инициализации интерфейсного модуля. Возможно модуль не подключен к компьютеру или не включено питание=, please, check following:

1. Agent board not powered. Tere is a "Power" indicator on a board. If it is not green (actually, off, as all other lamps on an interface board), check power path condition:

• • For boards with a 48V powering option, it should be connected to the power adapter [], that must be powered too (usually, SNT-7531, SNTlite, SNTsmart) or it should be connected to PoE? switch [], that sould provide powering for corresponding ethernet port (usually, SPIDER systems)
  • For boards with a 5V powering option, check connection to USB using USB+Ethernet-to-PoE Ethernet connector or modified USB-to-Ethernet adapter (depedns on analyzer pack specification).

1. Broken network connection between Agent-E1 board and NIC.
   Check LINK indication lamp on an Agent board. Check connection between network card and Agent board: cable must be operational (no mechanical defects) and have network crossover pinout.
2. Agent-E1 interface board can't obtain IP-address. Check CTRN indication on an interface board: when flashing, interface board waiting for IP assigning:
   • in a case of direct wire connection between Agent-E1 board and PC, where SNT software installed, IP-address assigning provides by internal DHCP service (the part of installed SNT software). This service works only with network cards, that NOT configured to obtain IP-address automatically (check this: Start -> Settings -> Network connections -> Local Area Connection [name] -> Properties, choose Internet Protocol (TCP/IP), then Properties again and "Common" tab). Please, check network card system settings, it must conform this description.
   • if direct wire connection between SNT PC and Agent-E1 not used, it is nesessary to provide IP-address assigning by local network DHCP server or provide network connectivity between SNT software and Agent-E1 board. See more detailed about this situation here? .

See also:

• Agent interface boards powering
• Agnent interface boards indication description
• Agnent interface boards connection?