Frequently Asked Questions

Support

• My SNT analyzer doesn't work. Help me, please!
• My SNT-7531 is not alive: it has black screen always.
• I'm an SNT user. How can I obtain latest user's manual?
• There are some work modes in my SNT software, but it is disabled. How to enable it?
• What for it is necessary to register the analyzer?
• Can't find serial number of my analyzer, help me please!
• What is the screenshot and how can I make it?
• How to use SNTMonitor program for SNT software failure report creating?
• How to use emergency system repairing disk?

Lifecycle

• I wish to buy SNT analyzer. Who can sell me one?
• How to check received analyzer package completeness?
• I have SNT analyzer already, but I need to extend it functionality. How to achieve this??
• The analyzer requires repair, but the warranty has expired. How can I have it repaired??
• Is there a certificate or the declaration for SNT analyzers?
• Is there certificate or the declaration for distributed monitoring system SPIDER?
• Whether my SNT analyzer is subject periodic verifikation by service of legal metrology?

SNT software using

• Ethernet monitoring session can't be started, error box "interface module not initialized" showed after each attempt. What is the problem?
• I can see letters, but I can't read them. How can I see english?
• While monitoring session started, only one direction signalling messages are visible, but each twice.
• I can add more than one link to SS7 linkset, but I can't do same for DSS1 linkset. Why?
• It is impossible to adjust TS correctly: there is only one digit visible in a setup dialog!

Compatibility

• With which OS versions SNT software may be used?
• What measurements according to order N113 from 9/27/2007 RF Ministry for communications and informatization SNT software provides?

See also another knowlege base sections: